Calm Confident Connect 
07399 348018 
lesley@dasilvacoaching.co.uk 
Privacy Notice 
 
Our contact details 
 
Name: Da Silva Coaching 
Contact: Lesley Da Silva 
Address: Ladykirk Business Park, Prestwick Business Centre, Skye Rd, Prestwick KA9 2TA 
Phone Number: 07399 348018 
E-mail: lesley@dasilvacoaching.co.uk 
Regulatory Body: INLPTA 
ICO Registration Number: A8454652 
 
What type of information we have 
We currently collect and process the following information: 
 
• Personal identifiers, contacts and characteristics (for example, name, company address, home address, email address, telephone number) 
• Medical Information (for example, medication, mental health, weight, medical conditions) 
 
How we get the information and why we have it 
Most of the personal information we process is provided to us directly by you for one of the following reasons: 
 
• To provide our services to you 
• To invoice you 
• To market our other services to you 
 
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting lesley@dasilvacoaching.co.uk 
(b) We have a contractual obligation. 
 
What we do with the information we have 
We use the information that you have given us in the following ways: 
 
Data Type Process 
Personal identifiers 
Medical Information 
Transformation Coaching - Pre Questionnaire before Breakthrough Coaching. 
Emailed after the discovery call and before the first session. 
Personal identifiers 
Transformation Coaching – Proposal Emailed 
Personal identifiers 
Transformation Coaching –Invoice Emailed 
Personal identifiers 
Business Training – Quote/Proposal Email a quote proposal of services. 
Personal identifiers Business Training Email invoice. 
Personal identifiers 
Business Coaching - Email a Quote/Proposal of services. 
Personal identifiers 
Business Coaching - Email invoice. 
Personal identifiers Transformation/Breakthrough Coaching - Email some verbal recordings of exercises/scripts. 
 
We may use your contact information with Mailchimp in order to send you marketing emails with your consent. 
 
How we store your information 
 
Your information is securely stored at Ladykirk Business Park, Prestwick Business Centre, Skye Rd, Prestwick KA9 2TA 
 
How long do we keep your data? 
 
Data Type Process Retention Period Disposal Method 
Personal identifiers 
Medical Information 
Transformation Coaching - Pre Questionnaire before Breakthrough Coaching. 
Emailed after the discovery call and before the first session. 6 years Shredding if hard copy. 
Deletion of electronic. 
Personal identifiers Transformation Coaching – Proposal Emailed 1 year Deletion 
Personal identifiers Transformation Coaching –Invoice Emailed 6+1 years Deletion 
Personal identifiers Business Training – Email a Quote/Proposal of services. 1 year Deletion 
Personal identifiers Business Training Email invoice. 6+1 years Deletion 
Personal identifiers Business Coaching - Email a quote/proposal of services. 1 year Deletion 
Personal identifiers Business Coaching - Email invoice. 6+1 years Shredding 
Personal identifiers Transformation/Breakthrough Coaching - Email some verbal recordings of exercises/scripts. 30 days after current contract end Deletion 
 
Your data protection rights. Under data protection law, you have rights including: 
 
• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances. 
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. 
 
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 
 
Please contact us at lesley@dasilvacoaching.co.uk if you wish to make a request or by post at: 
Ladykirk Business Park, Prestwick Business Centre, Skye Rd, Prestwick KA9 2TA 
 
How to complain 
 
You can also complain to the ICO if you are unhappy with how we have used your data. 
The ICO’s address: 
Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Helpline number: 0303 123 1113 
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